A few HVAC reviews from our valued Yelp customers!
Stout's installed a complete heating system in a 45 year old very small house that only had 2 baseboard heaters and a wood burning stove. They came highly recommended from my cousin who said you can't beat the service and it comes at a reasonable price. He was right and we were thrilled with the entire experience. I previously called 4 different companies and got a wide range of estimates. The difference with Stout's was they didn't tell me what I had to have but rather asked what I had in mind and they could help with suggestions. The crew that installed the heater covered up, cleaned up and treated our house like it was theirs. If you have heating or air conditioning needs save yourself time and call Stout's first. We definitely feel we got the best quality work for a very reasonable price.
Santa Rosa, CA
I am very pleased with Stout's. Their bid was the lowest because they tailored it to my situation instead of just doing a boilerplate based on square footage. All of my questions and requests were received and answered immediately. The installation crew were experienced and pleasant. I would have given a five star rating except that an adjustment was overlooked during the install and should not have been. However, as soon as I reported it, they had a service person there in less than two hours.
Santa Rosa, CA
This company beat other competitors price by thousands of dollars. Fast, efficient service, vocal in keeping you informed of each step of the process. Removed and replaced all ducting and HVAC equipment including installing 2 solar attic fans in 2 days. Baffled and designed duct system so equal flow served near the furnace/fan but stronger air flow at the farthest point away. Installed a wifi thermostat so you can control your house temperature from your Smartphone...Nice! Best of all, so quiet, 96% efficient unit, what a difference!! Cleaned up after themselves, all new floor registers to boot. The entire crew and the Stout's family very knowledgeable and friendly. Would highly recommend this company to friends and family.
I have used Stout's personally for years, and have referred them to clients (I am a Realtor), always with rave reviews. They are professional, honest, quote fair prices and stick with them, and are just a pleasure to work with. They treat you and your home with respect.
Stout's installed our new heating system in November 2015. Excellent customer service and a very competitive price. They worked quickly and were patient with my questions. A few weeks after installation we called them back to have the heating air strength turned down slightly, and they sent someone out ASAP despite being in the midst of the early winter rush. Just one star off due to a some sloppy edges on the vent flashing (correct word?) and scuffs/chips on a couple walls. We have also found that the bedrooms are getting hotter than the kitchen and living room, so it's possible that the vent distribution should have been a bit different. Overall we would recommend their work and are happy with it.
Santa Rosa, CA
After frustration getting straight honest information on a new Heat/AC unit from other services in Sonoma County (Windsor area), I called Stout's. I just felt like I was being oversold by others. I liked the "All in the family feel" and decided to give them a try. Owner, Fred came onsite, gave me a very competitive bid, spoke straight and clear on what I needed and did not need. Best bid, all time promises met, clean and efficient installation. Excellent customer service, great experience.
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A few HVAC reviews from our valued Google customers!
Stouts did an install of a mini split system in my home. The cost of the job was exactly what they bid. They showed up on time. They finished the work on time. All of the work was cleanly and professionally done. What more could you ask for?? Stout's Heating and Air Conditioning is an excellent example of how a home improvement contractor should work. A+.
I had a wonderful experience getting a reasonable bid from this company. The service and professionalism was more than I expected. I would recommend this company to anyone. I am very happy with my experience and with my new furnace and air conditioner.
My mom's AC conked out and she asked me to call someone to repair it. I asked a neighbor about the best AC repair service and he told me to call Stout's Heating for they are the best in Sebastopol CA. I called them right away and the technician arrived at my mom's house in half an hour. He was able to fix the problem right away and charged us a measly amount I thought he was mistaken!